THE MEDICAL ALERT SYSTEM RECOMMENDED MOST.
If you need help with your order
please call: 800-676-1100
Common Questions and Answers can be found here: LifeNet Q&A
- Call our friendly Sales and Service Number at 800.676.1100.
- Email us at firstname.lastname@example.org
Sales and Service personnel do not have access to billing records.
Please call our billing team at 516.453.2500.
You can also email the accounting team at email@example.com.
Although unusual, sometimes a help button or console will need service. LifeNet will advance ship a replacement button, console or accessory without delay and without charge to you. Shipping is free and takes about 1-3 days for free delivery. Arranging a free service replacement is easy. Login to your account, print the prepaid return shipping label and mail it back to us. The button or console needing service must be returned immediately to prevent accidental reliance on a device that may not be working as intended.
Need to contact us about our website or to send us comments and suggestions or to report errors? Please email us at firstname.lastname@example.org