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Exclusive 24/7 EMT Certified Assistance
 
THE MEDICAL ALERT SYSTEM RECOMMENDED MOST.
 
Call for assistance
If you need help with your order
please call: 800-676-1100
 
Need help deciding? Talk with us, we're here to help.
Common Questions and Answers can be found here: LifeNet Q&A
  • Call our friendly Sales and Service Number at 800.676.1100.
  • Email us at sales@lifenet.com
    Sales and Service personnel do not have access to billing records.
 
Billing
Please call our billing team at 516.453.2500.
You can also email the accounting team at acct@lifenet.com.
Need help testing or using your LifeNet Medical Alert System?
 
Need Service for a LifeNet button, console or accessory?
Although unusual, sometimes a help button or console will need service. LifeNet will advance ship a replacement button, console or accessory without delay and without charge to you. Shipping is free and takes about 1-3 days for free delivery. Arranging a free service replacement is easy. Login to your account, print the prepaid return shipping label and mail it back to us. The button or console needing service must be returned immediately to prevent accidental reliance on a device that may not be working as intended.
LifeNet.com
Need to contact us about our website or to send us comments and suggestions or to report errors? Please email us at info@lifenet.com
Dealer, Hospital and Instituional Service, please email bdev@lifenet.com
For Affiliate and Partner Inquiries, please email bdev@lifenet.com
Media, please email IR@lifenet.com